Wentworth
Institute of Technology
Conflict resolution and etiquette
The ability to defuse confrontation and arrive at a solution that is acceptable to everyone involved is a quality that all employers value. This video illustrates how to courteously resolve office conflicts by depersonalizing them, opening the lines of communication, and examining all options in ord...
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| Corporate Authors: | , , |
|---|---|
| Format: | Electronic Video |
| Language: | English |
| Published: |
New York, N.Y. :
Films Media Group,
[2005]
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| Series: | Back to the basics.
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| Subjects: | |
| Online Access: |
Streaming video (Wentworth users only) |