Fundamentals of Business Process Management by Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers.

Fundamentals of Business Process Management

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Business Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e.g. reducing costs, execution times or error rates. Importantly, BPM is not about improving the way i...

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Bibliographic Details
Main Author: Dumas, Marlon
Corporate Author: SpringerLink (Online service)
Other Authors: La Rosa, Marcello, Mendling, Jan, Reijers, Hajo A.
Format: Electronic eBook
Language:English
Published: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2013.
Subjects:
Computer science.
Software engineering.
Information storage and retrieval systems.
Management information systems.
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