Cracking the Case of ISO 9001 A Simple Guide to Implementing Quality Management in Service Organizations.

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Bibliographic Details
Main Author:	Cianfrani, Charles A.
Other Authors:	West, John (Jack) E.
Format:	Electronic eBook
Language:	English
Published:	La Vergne : ASQ Quality Press, 2015.
Edition:	3rd ed.
Subjects:	ISO 9001 Standard. Quality control > Standards. Service industries > Quality control.
Online Access:	Full text (Wentworth users only)
Local Note:	ProQuest Ebook Central

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