Customer service training 101 : quick and easy techniques that get great results /
A practical, hands-on guide for training customer service employees.
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Main Author: | |
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Format: | Electronic eBook |
Language: | English |
Published: |
New York :
AMACOM,
©2005.
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Subjects: | |
Online Access: |
Full text (Wentworth users only) |
Local Note: | ProQuest Ebook Central |