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Surprise! : the secret to customer loyalty in the service sector / Vincent P. Magnini. by Magnini, Vincent P.
Published 2015Call Number: Loading…Full text (Wentworth users only)
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Surprise! : the secret to customer loyalty in the service sector / Vincent P. Magnini. by Magnini, Vincent P.
Published 2015Call Number: Loading…Full text (Wentworth users only)
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3
Tourist Customer Service Satisfaction : an Encounter Approach. by Noe, Francis P.
Published 2010Other Authors:Call Number: Loading…Full text (Wentworth users only)
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