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  1. 1
    Surprise! : the secret to customer loyalty in the service sector / Vincent P. Magnini.

    Surprise! : the secret to customer loyalty in the service sector / Vincent P. Magnini. by Magnini, Vincent P.

    Published 2015
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  2. 2
    Expressing and describing surprise / edited by Agnès Celle, Laure Lansari.

    Expressing and describing surprise / edited by Agnès Celle, Laure Lansari.

    Published 2017
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  3. 3
    Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected / Dave Baiocchi, D. Steven Fox.

    Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected / Dave Baiocchi, D. Steven Fox. by Baiocchi, Dave, Fox, D. Steven

    Published 2013
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  4. 4
    Surprise at the intersection of phenomenology and linguistics / edited by Natalie Depraz, Agnès Celle.

    Surprise at the intersection of phenomenology and linguistics / edited by Natalie Depraz, Agnès Celle.

    Published 2019
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  5. 5
    Surprise! : the secret to customer loyalty in the service sector / Vincent P. Magnini.

    Surprise! : the secret to customer loyalty in the service sector / Vincent P. Magnini. by Magnini, Vincent P.

    Published 2015
    Full text (Wentworth users only)
    Electronic eBook
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