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  1. 1

    Leading the Lean Healthcare Journey : Driving Culture Change to Increase Value, Second Edition. by Wellman, Joan

    Published 2016
    Table of Contents: “…Epilogue4 Leadership and Culture Change: What We Need Most We Can't Buy; Changing a Culture; Critical Success Factors for Cultural Transformation; Executive and Faculty Leadership; Community Physician Participation; Patient and Family Participation; Staff and Faculty Engagement; Board Support; Financial Investment; Infrastructure Support; Values; Revealing the Simple Rules; Stealing Shamelessly; Methods for Cultural Transformation; Learning from Toyota: The Philosophy of Continuous Improvement; Learning from the Gallup Organization: Engagement Matters.…”
    Full text (Wentworth users only)
    Electronic eBook
  2. 2

    Leading the Lean Healthcare Journey : Driving Culture Change to Increase Value, Second Edition. by Wellman, Joan

    Published 2016
    Table of Contents: “…Epilogue4 Leadership and Culture Change: What We Need Most We Can't Buy; Changing a Culture; Critical Success Factors for Cultural Transformation; Executive and Faculty Leadership; Community Physician Participation; Patient and Family Participation; Staff and Faculty Engagement; Board Support; Financial Investment; Infrastructure Support; Values; Revealing the Simple Rules; Stealing Shamelessly; Methods for Cultural Transformation; Learning from Toyota: The Philosophy of Continuous Improvement; Learning from the Gallup Organization: Engagement Matters.…”
    Full text (WIT users only)
    Electronic eBook