Technical training management : commercial skills aligned to the provision of successful training outcomes /

With technical skills in ever increasing demand and software updates coming thick and fast, the need for technical training is rising rapidly. To be successful in the provision of technical training in IT requires a solid commercial understanding of how to establish, develop, control and deliver res...

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Bibliographic Details
Corporate Author: Computer Education Management Association (Author)
Format: Electronic eBook
Language:English
Published: [Swindon, FA, U.K.] : [BCS, The Chartered Institute for IT], [2019]
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Online Access: Full text (Wentworth users only)
Description
Summary:With technical skills in ever increasing demand and software updates coming thick and fast, the need for technical training is rising rapidly. To be successful in the provision of technical training in IT requires a solid commercial understanding of how to establish, develop, control and deliver results that provide the customer with an expected return on their IT investment and deliver strong shareholder value. This book provides you with this understanding, along with guidance on applying a strong execution plan to drive customer retention, grow the technical training business, and monitor progress for continual success.
Physical Description:1 online resource
ISBN:1780174802
1780174969
9781780174808
9781780174969
Source of Description, Etc. Note:Print version record.