Technical training management : commercial skills aligned to the provision of successful training outcomes /
With technical skills in ever increasing demand and software updates coming thick and fast, the need for technical training is rising rapidly. To be successful in the provision of technical training in IT requires a solid commercial understanding of how to establish, develop, control and deliver res...
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Corporate Author: | |
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Format: | Electronic eBook |
Language: | English |
Published: |
[Swindon, FA, U.K.] :
[BCS, The Chartered Institute for IT],
[2019]
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Subjects: | |
Online Access: |
Full text (Wentworth users only) |
Summary: | With technical skills in ever increasing demand and software updates coming thick and fast, the need for technical training is rising rapidly. To be successful in the provision of technical training in IT requires a solid commercial understanding of how to establish, develop, control and deliver results that provide the customer with an expected return on their IT investment and deliver strong shareholder value. This book provides you with this understanding, along with guidance on applying a strong execution plan to drive customer retention, grow the technical training business, and monitor progress for continual success. |
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Physical Description: | 1 online resource |
ISBN: | 1780174802 1780174969 9781780174808 9781780174969 |
Source of Description, Etc. Note: | Print version record. |