Business communication listening /

Mark is exasperated-he has to redo a sales report because a coworker did not hear the directions-and a customer is furious because someone did not listen to his special shipping instructions. In this dramatization, Mark and his colleagues attend a seminar on listening skills and learn about the step...

Full description

Saved in:
Bibliographic Details
Corporate Authors: Films for the Humanities & Sciences (Firm), Films Media Group, Meridian Education Corporation
Format: Electronic Video
Language:English
Published: New York, N.Y. : Films Media Group, [2005]
Series:Business communication series.
Subjects:
Online Access: Streaming video (Wentworth users only)