Business communication listening /
Mark is exasperated-he has to redo a sales report because a coworker did not hear the directions-and a customer is furious because someone did not listen to his special shipping instructions. In this dramatization, Mark and his colleagues attend a seminar on listening skills and learn about the step...
Saved in:
Corporate Authors: | , , |
---|---|
Format: | Electronic Video |
Language: | English |
Published: |
New York, N.Y. :
Films Media Group,
[2005]
|
Series: | Business communication series.
|
Subjects: | |
Online Access: |
Streaming video (Wentworth users only) |