Quality of Experience Engineering for Customer Added Value Services : From Evaluation to Monitoring / edited by Abdelhamid Mellouk, Antonio Cuadra-Sanchez.

Quality of Experience Engineering for Customer Added Value Services : From Evaluation to Monitoring /

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Addressing the QoE for improving customer perception when using Added Value Services offered by service providers, from the evaluation to the monitoring and other management processes. The main goal of the book is to present state-of-the-art research results and experience reports in the area of Qua...

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Bibliographic Details
Other Authors: Mellouk, Abdelhamid, Cuadra-Sanchez, Antonio
Format: Electronic eBook
Language:English
Published: London : Hobokoen, NJ : ISTE, Ltd. ; John Wiley & Sons, ©2014.
Series:Networks and telecommunications series.
Subjects:
Quality of service (Computer networks)
Telecommunication systems > Management.
Network performance (Telecommunication)
Online Access: Full text (Wentworth users only)
Local Note:ProQuest Ebook Central
Table of Contents:
  • 1. Ch. Evaluating quality of experience in IPTV services
  • 2. Ch. Ecosystem for Customer Experience Management
  • 3. Ch. Estimating the Effect of Context on QoE of Audiovisual Services
  • 4. Ch. Location issues of content demand 5. Ch. Multiservice Monitoring Approach
  • 6. Ch. High speed multimedia flow classification.
  • 7. Ch. QoE for CDN Architecture
  • 8. Ch. QoE approaches for Adaptive transport of Video Streaming media
  • 9. Ch. QoE/QoS approaches for Multimedia flows
  • 10. Ch. Model for QoE estimation based on QoS parameters monitoring for multimedia convergent services (3- Play)
  • 11. Ch. Quality of Experience Estimators in Networks.

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