Corporate and customer communications : an Emerald guide.

Take a look at the job of a chief customer officer, investigate strategic conversations with customers and learn about performance improvement through core values in this Briefing.

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Bibliographic Details
Format: Electronic eBook
Language:English
Published: Bradford, England : Emerald Group Pub., ©2005.
Subjects:
Online Access: Full text (Wentworth users only)
Local Note:ProQuest Ebook Central

MARC

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505 0 |a Cover -- Introduction -- Best way to improve your performance: improve how you impart core values -- Collaboration now a strategic necessity -- Hottest new title in the executive suite? Chief customer officer -- Knowledge management: how to foster creation and flow -- Strategic conversations with your customers helps hone the planning process -- The knowledge value chain: a pragmatic knowledge implementation network -- Unpredictable ways to release the natural intelligence of your organization. 
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