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High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce / Micah Solomon. by Solomon, Micah
Published 2012Call Number: Loading…Full text (Wentworth users only)
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The heart of hospitality : great hotel and restaurant leaders share their secrets / Micah Solomon ; foreword by Herve Humler. by Solomon, Micah
Published 2024Call Number: Loading…Streaming audio (Wentworth users only)
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3
High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce / Micah Solomon. by Solomon, Micah
Published 2012Call Number: Loading…Full text (Wentworth users only)
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4
Can your customer service do this? : create an anticipatory customer experience that builds loyalty forever / Micah Solomon. by Solomon, Micah
Published 2023Call Number: Loading…Streaming audio (Wentworth users only)
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Exceptional service, exceptional profit : the secrets of building a five-star customer service organization / Leonardo Inghilleri and Micah Solomon ; foreword by Horst Schulze. by Inghilleri, Leonardo, Solomon, Micah
Published 2010Call Number: Loading…Full text (Wentworth users only)
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6
Exceptional service, exceptional profit : the secrets of building a five-star customer service organization / Leonardo Inghilleri and Micah Solomon ; foreword by Horst Schulze. by Inghilleri, Leonardo, Solomon, Micah
Published 2010Call Number: Loading…Full text (Wentworth users only)
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Electronic eBook